Trade Master Service Desk

Recent Topics
Cleaning Monarch Series ETM06WTDR3
Is the cleaning for the aircon provided free of charge?
DEFECTIVE NEW 32 INCHES TV
THE CUSTOMER SERVICE WANT US TO PAY 3000 PESOS JUST FOR THE REPLACEMENT OF THE REMOTE CONTROL!! LOL. AND THE CUSTOMER SERVICE WAS TOO SLOW TO RESOLVE THE ISSUE IT WAS ONLY 2 WEEKS OLD. THE ISSUE WAS RAISED LAST DECEMBER 26 AND NOW FEBRUARY 6 STILL NOT
Aircon Defective
Not working it was 3months ago when we buy it
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions

Popular Articles
System Reprocess Approval and Procedure
Objectives 1. To guide and assist our Service Center Technicians on how System Reprocess should be done. 2. To have a standard process of System Reprocess. Scopes This applies to all Everest Authorized Service Center/Installer
PROCEDURE ON HOW TO SIGN-IN IN TMRC SERVICE PORTAL
Attached herewith is the instruction on how to create your own account in TMRC Service Portal. The benefits of using this Service Portal are as follow: 1. Create new Service Request / Parts Request / Unit Installation 2. Ticket Visibility (check ...
Model: UVST Product Details and Error Guide
Objectives To provide awareness on the newly released product its features, specification, fault codes and trouble shooting guide Scopes This applies to all Everest Authorized Service Center/Installer PRODUCT MODEL AND SPECIFICATION
Dealer defective stock unit consideration request
This is to standardize the request form is requesting consideration for rejected request of dealer defective stock pullout
PROCEDURE ON HOW TO SUBMIT A TICKET
Attached herewith is the instruction on how to create your own account in TMRC Service Portal. The benefits of using this Service Portal are as follow: 1. Create new Service Request / Parts Request / Unit Installation 2. Ticket Visibility (check ...

Trade Master Service Desk | Home